✈️ Travel & Hospitality

The Trip Starts in the Inbox β€” Make It Unforgettable

Travel purchases are emotional, aspirational, and heavily researched. We build Klaviyo email systems that inspire the dream, nurture the decision, and turn one trip into a lifelong travel relationship.

Travel brands we manage see 44% higher repeat booking rates from post-trip email sequences

Working with 8+ travel and hospitality brands on Klaviyo

The Challenge

Common Travel & Hospitality Email Challenges β€” Solved

The Problem

Browsers dream about trips for months but book on a competitor's site

Our Solution

Destination-specific browse abandonment flows with inspirational content, traveler reviews, and limited-availability urgency that keep your brand in the dream.

The Problem

Pre-trip communication is transactional (confirmations, directions) not experiential

Our Solution

Pre-trip excitement sequences with local guides, packing lists, hidden gems, and itinerary suggestions that make the anticipation part of the experience.

The Problem

Post-trip silence means guests book somewhere different next time

Our Solution

Post-trip review requests, loyalty point reminders, anniversary trip suggestions, and destination-based recommendations that keep your brand in their travel plans.

The Problem

Seasonal demand creates revenue peaks and valleys

Our Solution

Off-season flash deals, shoulder-season inspiration campaigns, and early-bird booking flows that spread demand and fill capacity year-round.

Results

Real Results for Real Brands

Boutique hotel group

Guest repeat rate was 12% with no post-stay communication system.

12% β†’ 24%
Repeat Booking Rate
+$38K/month (vs. OTA bookings)
Direct Booking Revenue
31% of guests left reviews
Review Collection Rate

Adventure travel operator

Long consideration cycle (3-6 months) with browsers abandoning without booking.

+41%
Browse-to-Book Conversion
$22K/month
Abandoned Search Recovery

Luxury vacation rental platform

Off-season occupancy dropped to 30% with no email strategy to drive bookings.

30% β†’ 51%
Off-Season Occupancy
$15K/campaign average
Flash Sale Revenue
+67% for next peak season
Early-Bird Bookings
Our Work

Email Designs That Convert

Email design for Travel & Hospitality
Email design for Travel & Hospitality
Email design for Travel & Hospitality
"We were spending thousands on OTA commissions while ignoring our own guest database. Excelohunt built a complete guest lifecycle in Klaviyo β€” pre-trip excitement, in-stay upsells, and post-trip rebooking flows. Direct bookings are up and OTA dependence is down."
I

Isabelle Fontaine

Director of Marketing, A boutique hotel group

Ready to Make Email Your #1 Revenue Channel for Travel & Hospitality?

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Frequently Asked Questions

Exclusive direct-booking benefits (best rate guarantee, welcome amenities, loyalty points), guest database nurture flows, and retargeting email sequences that keep your booking engine in front of past guests and prospects.

Yes. Destination guides, packing checklists, local restaurant recommendations, activity suggestions, and weather updates β€” all timed to build excitement before arrival and increase on-site spending.

Off-season flash deals, shoulder-season inspiration campaigns, and early-bird booking incentives for peak season. Each campaign targets specific segments based on past travel behavior and preferences.

Yes. We connect Klaviyo to PMS systems, booking engines, and reservation platforms to trigger guest lifecycle flows based on booking status, stay dates, and guest history.

Post-stay review request flows timed to 24-48 hours after checkout, with platform routing (Google, TripAdvisor, direct). Positive reviews get social sharing prompts. Negative reviews trigger service recovery.