πŸ’Ž Jewellery & Accessories

Every Piece Has a Story β€” Your Emails Should Tell It

Jewellery buyers purchase for moments, not impulse. We build Klaviyo email systems that connect your pieces to life events, gifting occasions, and personal milestones.

Jewellery brands we manage see 2.6x higher holiday revenue from email vs. previous year

Trusted by 25+ jewellery and accessories brands on Klaviyo

The Challenge

Common Jewellery & Accessories Email Challenges β€” Solved

The Problem

High average order value means long consideration cycles and abandoned carts

Our Solution

Multi-touch cart abandonment flows with trust signals β€” reviews, craftsmanship details, warranty info, and payment plan options β€” that overcome hesitation without discounting.

The Problem

Gifting revenue is massive but only captured during obvious holidays

Our Solution

Year-round gifting campaign calendar targeting anniversaries, birthdays, graduations, and personal milestones using date-based Klaviyo segments.

The Problem

Customers buy one piece and never build a collection

Our Solution

Collection-building flows that suggest matching pieces, new arrivals in their preferred style, and limited-edition drops that create urgency to expand their collection.

The Problem

Email designs do not match the premium feel of the brand

Our Solution

Luxury-aligned email design with elegant typography, high-res lifestyle photography, and minimal layouts that let the product speak β€” no cluttered grids or discount banners.

Results

Real Results for Real Brands

Fine jewellery DTC brand

Cart abandonment rate over 80% with an AOV of $340.

4% β†’ 14%
Cart Recovery Rate
$37K/month from cart flows alone
Recovered Revenue
$290 (vs. $180 previous)
Average Recovered AOV

Handcrafted accessories brand

Revenue was 90% concentrated in November-December.

+68% Jan-Sep
Off-Season Revenue
$11K/month average year-round
Gifting Flow Revenue

Mens accessories brand

Primarily gifted product β€” the actual wearer had no relationship with the brand.

31% opted into emails
Gift Recipient Capture Rate
18% bought for themselves within 60 days
Recipient First Purchase
+22% net new from gift recipients
Overall Customer Base
Our Work

Email Designs That Convert

Email design for Jewellery & Accessories
Email design for Jewellery & Accessories
Email design for Jewellery & Accessories
"Our jewellery sells on emotion and occasion. Excelohunt built email flows that remind customers about anniversaries they told us about, suggest gifts for birthdays, and follow up with matching pieces after a purchase. It feels personal because it is personal."
A

Alicia Moreno

Creative Director, A fine jewellery brand

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Frequently Asked Questions

Multi-step abandonment flows with trust-building content β€” customer reviews, craftsmanship details, warranty information, and payment plan options (Afterpay, Klarna). We avoid immediate discounting to protect your margins.

Yes. We build anniversary reminder flows, birthday gifting sequences, and occasion-based campaigns (Valentine's, Mother's Day, graduation) using date-based properties in Klaviyo. We also capture gift recipient emails for follow-up.

Post-delivery emails to the recipient with a personal welcome, care instructions, and a soft introduction to the brand. No hard sell β€” just relationship building. We typically see 15-30% opt-in rates from recipients.

Less is more. We typically recommend 2-3 campaigns per week for engaged segments and 1 per week for others. Quality over quantity. Every email should feel intentional, not like noise.

Yes. We build separate segments and flow branches for different price tiers. A $50 bracelet buyer gets different messaging cadence and content than a $500 ring buyer. Same account, different experiences.