Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. While other sites charge a 2.00 fee for instant payout or free for bank transfer. Don't Do It! Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. Bunch of Bullies! Tradesy will now return most items to sellers (they would previously resell themselves). Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. Worst selling app ever!! After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. In 2017-2018, the increase in the main resellers is expected to grow by 49%. I think it your database could be updated. You would figure a company that charges 19% commission would encourage more selling. Hopefully the quality is worth it. I Love shopping on Tradesy. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. Uncategorized ; June 21, 2022 tradesy return policy for sellers . -Tradesy will return all items under $150 back to the seller if buyer requests return. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Why is it so secretive to tell me the exact return reason?? There was no sign that the item was on final sale. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. Please dont sell high end items in Tradesy most likely get back a fake or used item. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. when not using bag to take the lining out. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. This is to enable you to attract customers. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. Im treated this way and we sold over 1/2 million dollars in merchandise. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Horrible experience. We're so sorry to hear that you've had a negative experience on our platform so far! Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. YOU WILL NEVER EVER see YOUR MONEY AGAIN! Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. You can also go with the option of transferring them to your debit card, PayPal, or bank account. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Prom season is here, and you deserve to look and feel amazing for your big party! That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. Super easy to navigate the site and search for specific items. OneShop is a financial technology company, not a bank. For sales over $50, Tradesy deducts commission of 19.8%. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. I do not shop with tradesy any longer. Wish the sellers would provide more details of items for sale as some listings are bare minimum. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. Now it is Vestaire and nobody will help me. Took a chance. The platform charges $7.50 for every sold item that is less than $50. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! Learn more here. We want to do anything we can to make each experience worthy of your best possible rating! If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. Will never ever sell at Tradesy ever again. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. tradesy return policy for sellers. While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. Keep in mind that: For more info on listing guidelines see here. use a hair dryer Apparently they resell the items on another site. I was very suspicious of Tradesy at first, because it essentially seems to be Poshmark for designer goods. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Once done, the Tradesy app will show you the listing process. IT DOES NOT! 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And is clean and gently used. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. -Tradesy will return all items under $150 back to the seller if buyer requests return. The website / Sellers are honest, merchandise Authenic. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. This chat rep advised me to reached out to the returns department at returns@tradesy.com. If you have any other questions or concerns please dont hesitate to reach out. The product is outstanding but it took longer to get it than I expected. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. Once your listing is live, youll be notified immediately via email. I chose Tradesy because it was the only place I could find the item I was looking for. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. I'm sure glad I did! Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. Tradesy Restricted Items: Keep These Off Your List. This usually takes 24-48 hours (but sometimes less). Just emailed seller for options. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. I Love shopping on Tradesy. eBay is one of the founders of resale marketplaces; it was launched in 1995. However, if you are a professional seller, buyers will have 14 days to return your items. Bought a Chanel bag that doesn't look like anything they showed. We recently received your feedback and wanted to follow up with you. And when an interested buyer agrees on the price, youll need to ship it to the buyer. Keep it up Sitejabber you are winning! We were blown away. In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. One happy customer! Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. We want to do anything we can to make each experience worthy of your best possible rating. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. They will also refund a sale without any communication with the seller, they don't even tell you why. Excellent site! The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. He never told me what the exact issue was and what was misrepresented. Any item not covered by the Return Policy. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. Tradesy is also looking after its sellers. to air the bag outside Privacy Policy. Like most e-commerce sites, Tradesy has a shipping fee. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. that I bought because they are all FAKE . i kept getting emails from camille who ignored every question i asked, which only upset me more. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Send us an email at team@tradesy.com, and we'll make this right. Find an alternative. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. Im not the only one who has submitted complaints. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. The typical military family moves every two or three years. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. And if you sell more, then the fee increases to 19.8%. Banks vs. Credit Unions: Whats the Difference? The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. do you really have customer service people who speak with customers bc i never had that experience. I have removed all my items from this shady scam company. Last updated Feb. 14, 2023 by Peter Jakes. Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. Sign up today and take advantage of its excellent features with its 14-day free trial! Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. Up to 44 Million women have bought secondhand items in 2017. Even after ordering the wrong color (user error) within moments we were assured it was no problem. Just needed a special dress and there's no where to shop. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. Tradesy almost ripped me off of my $1,600. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. And so, it becomes difficult to point out which platform is best for selling clothes. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Its UNREAL!! I hope the class suit action closes this scam company down! Fast shipping and excellent condition! Tradesy Categories . I like to browse extensively before making a purchase. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Yep. We have a zero-tolerance policy when it comes to replicas. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Next is shipping the sold item. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. i'd like to see if others have had problems this particular seller. I should have been told that it was being shipped from China and there might be additional delays. Cookie Notice HERE is the main reason why I will never use Tradesy again (and you shouldnt either). How fraudulent!! Since your historical data is being moved over time, you will not have a seller badge right away. The website is user friendly to navigate. They advertise a strict selling policy of authentic and accurate descriptions for listing. and now im not sure what to do or how to return that fake purse. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. And that Tradesy won't be on my side. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. Otherwise, you can simply register via their official website whichever method is convenient for you. Companies can ask for reviews via automatic invitations. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? Sellers can quickly re-list them on the platform and sell them to other buyers. Packaged with style as though Coco herself sent me this bag. Thanks! I chose Tradesy today because it had what I was looking for and reasonably priced. New members on Tradesy receive a $25 discount on their first purchase above $199. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. What are the Advantages of Using Tradesy to Purchase Products? I was anxiously hoping that I made the right decision to purchase this item. A 19.8% commission rate is used for any sales over $50. We hope this sheds light on our authentication process. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. An easy-to-use and user-friendly mobile app and online platform. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. To User Friendly easier navigating your website.. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. Im likewhat? never again. The time money gets to your account is too long, and the safe transfer fee is too much. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). Were always here to help. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. 5 star recommendation! Literally no other app does this. the one shown is incorrect. That means you buyers can return the sold item if it doesnt match their specifications. Why/how this company is still in business is beyond me. Items in better condition than described. Unfortunately their too small so well yet again soon but the seller was very kind. Easy return, arrives on time and comes securely packed. See more here. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. That said, it provides some services that are not available on. They were well-packaged and beautiful. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. (e.g., dust bags, paper bags, or boxes). Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. This is a very functional and stylish purse that I enjoy having! ThredUp Review: Is It A Good Option To Sell Clothes? !I do not recommend this site for sellers !! However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. They have stolen money that is mine. To us, your feedback is everything, wed love to hear from you. We use dedicated people and clever technology to safeguard our platform. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. However, this doesn't apply to wedding items. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. I've always wanted a LV purse and my coworker recommended checking Tradesy out. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. I'm so pleased with it and it's exactly as described! Every item that is returned is examined by a group of skilled authentifiers. Tradesy provides an accessible 24/7 customer support team. So pleased. This feature will help you find the best time to place your item on sale on the site. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. We want to do anything we can to make each experience worthy of your best possible rating! These pythons were shipped in style. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. Each of your unique items must have its listing on the platform. Rating********;-)), Looking for Tote Travel overnight bag.;;-)). Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. I ordered a size 18 in gray, received a small in taupe. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. Tradesy are infamous for holding your money! Same dress! From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. Last experience was not so good and never received. Items made of fur or breakable materials such as glass, ceramic, etc. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Everything worked out perfectly! For more information, please see our Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Thrift Store Flipping: Best Items to Resell for Profit, The Fastest Ways To Sell Your Books Online For Cash, 13 Best Small Business Apps to Grow Your Business, 16 Best Mobile Payment Apps for Small Businesses, How to Start an E-commerce Business that Makes Money, 26 Legit Stay-at-Home Dad Jobs to Make Money, 17 Legit Online Surveys That Pays (How to make money with survey), 61 quick Things To Sell To Make Money fast, The 3 Budget Categories You Need to Stick to Your Simple Budget, How to Make a Personal Budget in 6 Easy Steps, 18 Best Budgeting Methods That Actually Work, How To Budget Your Money In 9 (very Simple) Steps, 17 Blank Budget Worksheets to Manage Your Money, How to Write a Check: A Complete Step by Step Guide. Buyers have a maximum of four days after delivery to request a return. All while saving up to 90% off retail. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. Hi James,We recently reviewed your feedback and wanted to follow up with you. They prefer people that they can control. However, the fee is added to the sale price of every listed item. I finally disputed it with the credit card company. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. I have read on other sites that Tradesy keep the returns and seller is SOL. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. 2023 Trustpilot, Inc. All rights reserved. I could deal with a short hold Two weeks later the funds were available on the 11th of January. We want to do anything we can to make each experience worthy of your best possible rating! It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). These include undergarments, children's toys, hazardous materials, tobacco products, and many others. Verification can help ensure real people write reviews about real companies. Talk about what services you provide. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. i bought a bag for over 700$ this is my 4th purchase. The authentication card was also missing and there was no dust bag as listed. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. i checked her sold items and she sold about 6 of the same bag with the same photos. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Every thing I have bought from this site is FAKE! It offers a service that enables you to pay for products in installments. Tradesy is also looking after its sellers. sounds worse than ebay! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. OneShop knows how challenging it is to resell online. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Love the way this seller does business. Do not use Tradesy everything negative you read in reviews is true unfortunately. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Of course I was a bit nervous while opening the box. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. I don't want another piece of junk from them I just want a refund and never deal with this company again. It was overall a great experience! I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach.
