If youre not satisfied with our response, you can make a formal complaint. Planned works team never want to take any calls even when it is their job to photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. The staff are lovely and I have met many wonderful people. These cookies track visitors across websites and collect information to provide customized ads. Suggested . Other benefits include a benefits pot so can get a subsidy for a gym membership. Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. People are at the heart of everything we do, and that includes our own people too. Learn more in our Cookie Policy. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. These cookies do not store any personal information. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Metropolitan Police. You also have the option to opt-out of these cookies. About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. We also use third-party cookies that help us analyze and understand how you use this website. Having problems? With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Theyll let you know if another visit is needed. No integrity - avoid or get out while you can. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. We use cookies on our website. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. I've loved my time here. There's free coffee and four types of teas! Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. It's a nice, modern office environment, staff benefits are good. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. This can show up occasionally, including when major corporate projects are being delivered. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. Analytical cookies are used to understand how visitors interact with the website. Really understaffed - non stop calls These cookies track visitors across websites and collect information to provide customized ads. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. But opting out of some of these cookies may have an effect on your browsing experience. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. A really good range of calls Planned works team never want to take any calls even when it is their job to Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Use your usual MyTVH email and password to sign in. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. We also use third-party cookies that help us analyze and understand how you use this website. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. You can have some really difficult calls and off days They are not authored by Glassdoor. These cookies do not store any personal information. There are also lots of additional benefits on offer and they stand by the core values of the company. They have work to do but they are are good company and will get there. About our cookies and how to manage them. Really understaffed - non stop calls Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Click the link in the email we sent to to verify your email address and activate your job alert. 52. Find out more about salaries and benefits at Metropolitan Thames Valley. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. You'll need your mobile phone and your unique invitation code. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. These cookies will be stored in your browser only with your consent. Their management style and the culture they have created is like something out of the 1970s. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. 140 Metropolitan Thames Valley reviews. I have had very supportive managers who have encouraged my career progression. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Accepted Offer. For the USA please use SSN (Social Security Number) or Tax ID. These cookies track visitors across websites and collect information to provide customized ads. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . Lack of communication between different departments. The managers and teams are very supportive on a daily basis. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Application. Enjoyable when u have nice tenants and leaseholders We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. 24 Metropolitan Thames Valley reviews. But opting out of some of these cookies may have an effect on your browsing experience. A lot of passing the buck goes on TVH has such a light, friendly and open atmosphere; making it a great place to work. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. News; Report a crime online. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. We're always looking to innovate and do things differently. Year-long community programme launches to meet local needs of Clapham Park residents. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. They also talk down at customer service staff as if we are beneath them Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. This rating has improved by 7% over the last 12 months. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. People are at the heart of everything we do, and that includes our own people too. Metropolitan Thames Valley works across housing, health, social care and education. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. The New River is an artificial waterway in England, opened in 1613 to supply London with fresh drinking water taken from Chadwell and Amwell Springs near Ware in Hertfordshire, and later the River Lea and other sources. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. to work with and autonomy to make decisions. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. External examining is a key feature of the UK higher education system. This website uses cookies to improve your experience while you navigate through the website. Historically great at developing staff. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. They are not authored by Glassdoor. , but rather staff support each other to make things right. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. and Terms of Service apply. It's a nice, modern office environment, staff benefits are good. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. The Met has launched a hotline to report corrupt and abusive police officers and staff. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. By accepting, you agree to our use of cookies. Metropolitan Thames Valley Housing. Seasonal Staffing Team, GroundWork London. By clicking Accept, you consent to the use of ALL the cookies. Good chance to develop communication skills in all forms. Historically great at developing staff. 5.0. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. great ambition and staff team are dedicated, good approach to flexible working. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. TVH was a charity and now it's all out for profit since they became MTVH. Posted 22/12/2022 by Metropolitan Thames Valley. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

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