When Melbourne-based entrepreneur Jo Horgan launched Mecca Cosmetica in the mid-nineties, pharmacies and department stores were the main stockists of make-up and other beauty brands. Mini Bio (1) Sharon Lorencia Horgan is an Irish actress, writer, director, comedian and producer. The Horgan family name was found in the USA, the UK, Canada, and Scotland between 1840 and 1920. Over time it became clearer and clearer what you are, what you are not, what your customer proposition is and should be, what you should double and triple and quadruple down on, and as competition enters a market, it makes you focus even more on your differentiators and how you create the tightest, most compelling relationship with your customers. : Nearly 95 percent of our sales are done with brands that are exclusive and sit in the Mecca brand management model. While in New York City to attend the events of BravoCon, the Real Housewives of New Jersey cast members found themselves together in the lobby of the . Jo Horgan plans to make the whole world more beautiful. The most Horgan families were found in USA in 1920. I passionately believed that the ability to bring human know-how, empathy and connection to every interaction was what brought products to life. Naomi Hobson, the 2020 winner of Meccas artist commission. 1.73m. J.H. And now, she says, her voice pitching higher as she becomes visibly more enthused, customers come in asking for fresh sheets of tissue paper, so they can frame it as a work of art.. Robbie Fimmano. We feel we have a concept that resonates incredibly strongly with customers and that drives brand equity and performance. What does that mean for us? . "Because you watch your cost of goods double, and you can't go to the customer and say 'sorry, we need to double the price of the product'. I feel my role is to furiously shine the ice so as many [stones] hit the target as possible, she says. We collect and match historical records that Ancestry users have contributed to their family trees to create each person's profile. Upon arriving in Melbourne to work for LOreal, she enrolled in a short course in Australian art run by Christies auction house. Sheri Jo Horgan Montag in 2016, a sister and brother-in-law, Joanne (Horgan) and Edwin O'Neil; a brother, Denis Horgan, a brother-in-law, Al Smith, a nephew, Alex Smith and a niece Debbie O'Neil. We spend over 4 percent of our turnover on education and engagement. : I think its really fascinating. What the judges said: Jock is creating business and a living wage for Aboriginal communities. Was education always a key part of your strategy? jo horgan family. It was produced in association with Lorimar Productions (1986), Lorimar-Telepictures (1986-1988), and Lorimar Television (1988-1991). Mary Horgan. And I see it as my role to ensure they are successful thats where the curling analogy comes into it.. The story that most people know about Mecca, and Jo, is about beauty, says Keenan, who has worked with Horgan, on and off, for close to 20 years. She kept lifting the bar in terms of her values, and balancing business success with the way that she wants to live and project her business. We want to be the worlds most loved beauty destination, said Horgan, during a wide-ranging interview with Beauty Inc. Weve learned over the last 25 years that if your customers absolutely love what you do and how you make them look and feel, and they want to be part of that community, you will prevail. That helped us say OK, in color, were going to have not only our entire offer, with big makeup stations on the ground floor for applications, but were going to have our Beauty Lab where 12 people can have half-hour beauty lessons on the hour every hour, like the Apple Genius bar. Lauder came to Australia for the Olympics in 2000 and, after visiting two of Horgans five stores, declared Mecca would become a valid third channel and major force in the Australian premium beauty market. J.H. There is a great humility to her, underpinned by great positivity., Horgan and NGV director Tony Ellwood. Of course, she lets them. The first time, she waves them away, equally polite. Jo Horgan: Women make up 50.2% of the population, but even before COVID represented only 37.6% of full-time employees. The director of the NGV cant remember exactly when he met Horgan. There are established philanthropists such as Krystyna Campbell-Pretty and Fiona Myer, and emerging members of Melbournes creative scene, such as cook Julia Busuttil Nishimura and jeweller Sarah Munro along with Oroton designer Sophie Holt. Jo Horgan Josh Robenstone/WWD. JEROME HORGAN OBITUARY. They don't give a shit about quantum mechanics or the Big Bang. : Europe is a thriving market and we would clearly have to consider it along with other markets and thats the phase we are in. : Mecca has been left alone in a corner of the globe, out of sight, out of mind, to really do what it needs to do and wants to do. Basically I am, one, a master delegator and, two, I really encourage teams to give it a go and believe in themselves. We also love what we do its exciting and exhilarating and we feel a sense of purpose and contribution. The most Horgan families were found in USA in 1920. Are they an important part of the strategy for global differentiation? They are here for Horgan, who is announcing a five-year partnership that will, annually, sponsor a female architect or designer to create a large-scale piece of work for the gallery. But as she notches more than two decades of growth and success, Horgan has no interest in taking a victory lap. We had a top spa do a three-month incursion so they can connect with clients. : We have to throw everything up into the air and work out what our strongest levers are. Since 2015, Stars has forged enduring relationships with many government, philanthropic and corporate partners. 83. Over the past 21 years, Jo Horgan has built Mecca Cosmetica into a beauty wonderland and powerhouse. Artists whove been selected include Naomi Hobson and Louise Zhang. Horgan's father Pat died when he was 18 months old, leaving his mother Alice to raise him along with his three siblings. J.H. For more information, visit tempus.com. Whatever you can do to make each experience exceptional, that is your gift not just to the customer but to the world. But he recalls a sense of lightning in a bottle. And the way customers interact with beauty has fundamentally shifted. And I think that if you said that to her, shed actually be really happy. Premier John Horgan, seen here on Oct. 2, said Thursday that a growth he found on his throat several months ago has been confirmed as cancerous. She is best known for the comedy series Pulling (2006-2009) and Catastrophe (2015-2019), both of which she starred in and co-wrote. Mary Horgan. J.H. This was about 45% of all the recorded Horgan's in United Kingdom. The May issue of AFR Magazine, the Philanthropy issue, is out on Friday, April 29 inside The Australian Financial Review. Kylie Lewis (Female Entrepreneur Kin) Net Worth: Difficult to ascertain. I give them permission to fail fast and fail forward, and permission to be really ambitious and take considered risks. "It was very demanding, very uncompromising, and you were expected to deliver results from the outset," she says. There is so much volatility today in macro terms the economy, culture, politics, etc. Andrea & Leigh Jasper. In 1840 there were 2 Horgan families living in New York. The only reason for us to expand more broadly is if we genuinely believe we can provide a differentiated and more compelling experience to customers and platform for brands. I love the stores, the edit, and the staff are a . When you started, the brands were really the differentiator, and now that the distribution landscape is democratized, the experience is. Sarah & Tyler Hunter. Our big hairy audacious goal was to be Australia and New Zealands number-one beauty destination whatever it takes. 65. But every business has to have a soul and know what it can absolutely excel in, and for us, it is providing customers with this all-consuming experience. Beyond beauty, she sits on the . Weve crafted a globally unique model that is proven where it is equal parts customer obsession, brand service and team engagement. Beauty is meant to be fun and fabulous and empowering. It was the very best products in the most beautiful space, a space where you would want to live with your best friends.. At LOreal, where she worked in marketing after graduating from Boston University (she completed a masters in mass communication, at one point musing on a career in journalism), an entrepreneurial approach was encouraged. : A true advantage and key differentiator is that we are independent. What hasnt worked is not being able to visit and to accelerate the plans at the rate we would like to, and having really lumpy data due to all of the COVID-19 restrictions. 2023 Fairchild Publishing, LLC. She has been co-CEO of Mecca Brands since 2005, when she began sharing the role with her husband, Peter Wetenhall, a former Boston Consulting Group strategist. . But its bigger than her.. Its possible she was referring to herself, using the royal we, but more likely still that she sees Mecca as indistinguishable from herself. How do you think about the role of the store today? Right now were at the lucky stage of wonderful open horizons for our dreams, hopes and aspirations to fly so we can find the fertile ground within which they can land. Those are the two extremes that will prevail into the future. No! So building and driving our signature line business has not been a priority. Senior leaders and retail staff attend annual conferences, where the likes of Julia Gillard, Gail Kelly and Horgans own favourite motivational speaker, Jim Collins, have spoken. Thats at the heart of what we obsess about every single day. J.H. Nineteen years later, Mecca Brands has more than 100 Mecca Cosmetica and Mecca Maxima stores in Australia and New Zealand, opening 18 stores since August 2018. One of Bilbaos kitchen designs, for instance, incorporates the laundry, so the whole family can witness the activity of washing clothes and hopefully get involved. Washing, for most of the world, is womens work. And I really do believe there are infinite possibilities from here. She also has great taste, which translates into all of the effort she put into building Mecca. The Family was Catholic - hence some family speculation for the reasons of the move. She is full of life, she has incredible energy and she is absolutely passionate about her business and the beauty industry, said Francois Nars, whose namesake brand has been sold at Mecca since the beginning and is today the top-ranking brand there. The EY Entrepreneur Of The Year 2018 Australia Award winner founded Melbourne-based Mecca Brands in 1997 with the first Mecca Cosmetica store. Politician. What sets Jo and Mecca apart is their deep understanding of the customer, and the consumer-centric approach they deploy across all aspects of the business, said Charlotte Tilbury, MBE. When Ms Horgan was 14, her family relocated from the UK to Australia, settling in Perth. That her empire is named Mecca is apt working for Horgan requires matching her level of faith and optimism in the world, or at least striving to. Jo needs to dream, and keeping the company private allows her to dream big, on her terms. Yes, of course a customer can run in and self-navigate and process it quickly and they can do it through click-and-collect or endless aisle or use their app. J.H. Teresa Giudice and Louis Ruelas's wedding on Saturday wasn't attended by her brother and sister-in-law Joe Gorga and Melissa Gorga due to a troubling blowout . It is actually the number-one customer recruiter into Mecca and a very different customer profile. Right. Lisa Huett & John Gallagher. She is one of a small but mighty coterie of female philanthropists whove made it their mission to prop up the Australian arts industry: Judith Neilson, Gretel Packer, Gene Sherman, Naomi Milgrom, Krystyna Campbell-Pretty. When Ms Horgan was 14, her family relocated from the UK to Australia, settling in Perth. People named Mary Jo Horgan. Lauren has worked as a features editor and fashion journalist for ELLE, marie claire and more. He was born February 22, 1940 in Big Rapids the so During tough times like 2008, we didnt need to react by reducing investment or cutting staff we didnt have quarterly results to report or private equity partners. That has given us enormous confidence for Melbourne. At this, Horgan shrugs. : We feel weve weathered really significant events to date we had to tap dance through a global financial crisis in 2008 when we were much smaller. As audacious as the goal may sound, dont bet against her, say those who know Horgan best. What percentage of the brands you sell do you act as the local affiliate for? Go and ask the team and they will know them. I ask a team member who laughs, nodding. When was Joe Horgan drafted? A Pembroke Pines family is mourning the death of the patriarch respected cardiologist Dr. Joseph Horgan but the grieving process has been particularly brutal. The first 10 years, I spent the entire time thinking: How do I make sure this thing stays viable? Jim served honorably in the Michigan National guard from 1957 to 1963. . Mary Jo Horrigan Dever. Ill get in tremendous trouble. How do we change the game in digital. Being involved in the business is good for giving. As we look to see where we launch, well try to make sure we choose environments in which we have the greatest confidence in which they will thrive. The Fragrance Foundation to Honor Nicolas Hieronimus, They Are Wearing: Paris Fashion Week Fall 2023. J.H. Silvia Hsieh & Alessandro Diamanti. Based in Central NY, with its abundant supply of top-of-the-line milk, Byrne Dairy works with local family farms to give our customers nationwide the best dairy products each day. Like most teenage girls she loved wearing makeup, but she never planned to work in cosmetics. The commissioning of these five major works will, Horgan hopes, go some way to correcting the gender imbalance in the world of art and design. So we are reaching that horizon. Not quite Mecca is 25, though Horgan is 53. Can Nigeria's election result be overturned? Mecca has been very successful in creating and delivering new ways for ANZ consumers to experience beauty and an equally strong e-commerce presence.. Of course, commerce on such a grand scale is not all beer and skittles - Horgan is the first to admit there are huge . Welcome to the refuge of the leader of B.C.'s New Democratic Party. It is a natural extension, she says, of Meccas commitment to educating staff; Horgan says the business spends about 4 per cent of annual revenue on education and training. So, having the brands become the baseline of your offer and it is what you do to bring them to life, the experience, the team, the content and the way in which you know your customer and how sticky you can make your relationship with your customer, that becomes the differentiator. Horgan won the 2008 British Comedy Award for Best TV . And he was super-supportive of me doing it, and he participated from the beginning. Many brands have a higher brand ranking in this market than they do in any other market in the world, including their home market. She now looks back on the episode as a valuable lesson. : In its first year, the Sydney store easily surpassed our goals, and it just shows that if you give customers what they may not ever know they want, but if you give them something they love, they will follow you. Experienced Director with a demonstrated history of working in the financial services industry. Education has always been our lever, for our team and for our customers. Horgan plans to keep as many heritage features as possible, including the pressed tin ceiling and Aztec-inspired tiles on the columns of the 1930s-era building. But as she notches more than two decades of growth and success, Horgan has no interest in taking a victory lap. He s the son of Alice May Clutterbuck and Pat Horgan. Like the time Horgan approved free express shipping on all orders during the first COVID-19 lockdown. It is incredibly impressive, and takes more work than most imagine.. We all know them because the meeting rooms are named for them. At Mecca HQ you can book Fake It Til You Make It for your weekly team work-in-progress meeting, or If You Dont Ask, You Dont Get for performance reviews. He was super-seminal in the business. Jo Horgan is a talker. After graduating from school in Perth, she studied English literature at the University of Western Australia, before doing a masters in communication at Boston University in the US. in English literature from the University of Western Australia, Ms. Horgan pursued a Master's degree in mass communications at Boston University. But you know, there is just so much to do! Our customers want the dermatological treatment, they want the product, they want the quick fix. : Our entire focus is customer-centric and our owned brands have been built to fill gaps that we dont feel we can fill otherwise. Im not sure anyone is truly born an entrepreneur, says Horgan. We had to build it without being able to visit it once because we were in lockdown in Melbourne. Jo Horgan: Amazing. I dont wake up and say, Gosh, arent I successful, she says. It has always been to be additive to our global portfolio that offers the best in beauty. Living in Melbourne, Australia, she quit her project management job at French cosmetics giant L'Oreal, and launched her own company, which she called Mecca. You know that saying about the first 20 years, youre getting it all together; the next 20 years, youre living; the next 20, youre meant to be giving back. The 49-year-old says that she often found it uncomfortable that different brands would have their own counters or concessions, staffed by women who would only push those lines of products. A Victoria Supreme Court sided with Jo Horgan's business that the Unilever-owned cosmetics brand had acted unlawfully when it walked away from an exclusive deal with the retailer due to Covid-19 restrictions. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. In 1891 there were 157 Horgan families living in London. His Orana Foundation, founded in 2016, has compiled Australias first database of native foods. Starting off in northern Queensland, they drove around the "edges of Australia . : I like to think if we put our minds to creating product that is worthy of our customers, we would have to set ourselves a standard that it would be worthy of customers anywhere. Jock Zonfrillo is a restaurateur with a big difference. Right from the outset, I was really clear on what Mecca was, she says. 2023 BBC. One thing weve learned is that if your customers absolutely love what you do and how you make them look and feel, that if they want to be part of that community, you will prevail, no matter what. Skilled in Organisational Development, Property Capital Markets, Development Finance, Asset Management and Due Diligence. Robbie Fimmano. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Jo Horgan was the EY Entrepreneur of The Year 2018 Australia Award winner. She realised early that she wasnt fabulous at being a tiny cog in a big machine, which ticked me over into an entrepreneurial space. 2014 24/7 beauty. Well, that and gin. Sales across retail, distribution and online are more than $500 million, giving the privately owned company more than 20 per cent of the $2.4 billion premium beauty market. But at the same time, she never wants it to be about her. To fill 4,000 square meters successfully you have to be curious by nature, beauty obsessed, willing to test and trial and willing to go out there to find the beauty truffles and nuggets hidden wherever they may be. Engage via Email. Mecca Brands founder Jo Horgan never set out to be a pioneer. Bilbao wants to change that. What impact is this having and how do you mitigate it? in gangster hideouts in wisconsinBlog by ; jo horgan family . Especially because during the first year, I kept thinking of the statistic that nine out of 10 businesses fail in year one, so I knew I had better be pretty focused on how I differentiated myself from the average. Turning Mecca into a $572 million retail juggernaut has set Jo Horgan up to pursue her next venture: a collaboration with the NGV to promote women designers. Krissy Johnson & Tony Raftis . We have over 4 million women on our database. Horgans parents, who brought her to Australia to live at 14, had their own businesses: her mother ran a mail-order fashion start-up; her father owned factories that made yarn and clothing for the likes of Marks & Spencer. Jo was brave enough to set up shop in Australia, he continued. J.H. If not me, who? she says. Jo Horgan is a Director at MECCA Brands based in Richmond, Victoria. See Photos. 5 View gallery The family of murdered Eshter Horgan . They include Mecca's Jo Horgan, Decjuba's Tania Austin and Megan Wynne, a one-time occupational therapist who's now running the $1.5 billion human services giant, APM." Ms Horgan says she has always welcomed the competition. Mecca was one of the first beauty businesses to embrace e-commerce, launching an online store in 2001, and mecca.com.au is one of the largest players in the online beauty market. J.H. "Given the sheer size of the industry, Mecca has a market share of less than 3%, despite its 70-plus stores," she says. But hold on to your hat, Dorothy. Height. Austin was among the most notable debutants on The List this year, when the 2022 edition was published in late March, alongside the likes of beauty retail phenomenon Jo Horgan and her husband . I wake up every day and say, Gosh, isnt there so much to do, isnt there so much opportunity to grow and build and expand and so much opportunity to improve what were doing in the here and now.. Currently, the first is Meccas culture and that has become even more important coming out of COVID-19, at a time when there is culture erosion because we could literally not get together for two years.

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