Amazingly both messages are right but not well worded. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. 1. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. If yes, then in order to . Hence, logging in with the affected account (Alias) will trigger the user ID error. Try another email address or sign up for a new one. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Hi so i restarted my HP laptop and i'm setting it up. 3. This is a fairly recent change that I have observed, with great frustration. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. So, lets see what can possibly trigger the issue. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. If not, select the checkbox next to the device. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? But, I get a message saying "The Microsoft account doesn't exist. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. Ensure that your Username and ID actually exist. Your Microsoft account may have been deleted. Enter the email address, phone number, or Skype name you use to sign in then select Next. WDAGUtilityAccount: What is it & Should you Disable it? Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. This worked in half a second. When I go to "make a new one", it says that the account already exists and that I should try logging in. While it may look as if the account is incorrect, but there can be other reasons. Thanks for reaching us out here in the community. At the moment, neither error message nor the logins show the important difference between the two types of login. That Microsoft work or education account doesnt exist. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. So freaking annoying. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! 6. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. A Gamertag is meant to serve as an identity only on Xbox. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. So, visit the Microsoft Web page and sign up for a new account. To resolve this, log in using the details of the new account. You will have to use the original account id. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. You can unsubscribe at any time, of course. Select Reset password below. If your Microsoft account doesn't exist but it does, you might be permanently locked out. I have the same headache, but see no solution. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Do you need it? Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. New Member. Create one! I had deactivated all possible Settings in Privacy settings. Avoid attempting to log in with an Alias. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Now click on "Azure Active directory" you may need to click on "Show all.". . If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. @LukePuplett: by triggering a re-install of Window. I can sign into outlook just fine using my work domain email, but it wont work through power automate. How do I find my Microsoft 365 admin? If you forgot your Microsoft account password, follow these steps. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The email or username you entered does not exist. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. In-depth step by step guide [with screenshots] Check device enrolment. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Enter a different account or get The problem is Microsofts badly documented difference between a work/school login and a personal login. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Copyright Windows Report 2023. Recover your account by requesting a password reset. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. This is also happening to me. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. I should add that this particular computer had my personal account as the main user. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. I cannot believe the idiocy of this design. please check that you have typed your email or username correctly. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Ok. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Check if closed. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. MS has got to fix this. Type the requested information and select Send code. Time-saving software and hardware expertise that helps 200M users yearly. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Then click on "Enable.". Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. This is a common error among Microsoft users encountering the error under consideration. Go to Microsoft Certification Dashboard. It keeps happening. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Power Platform and Dynamics 365 Integrations. It was not necessary and just interfered with her sign-in under her work account. Microsoft | Login. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. my email address is - ***removed*** ***Personal information deleted by the moderator. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. This is after creating the O365 email account for the user without issue. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. We needed to join to the domain, first. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Fill out all required fields. Madness. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. On Your Dashboard, click on click Schedule next exam button to select your exam.

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